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Frequently Asked Questions
How long does delivery take?
Our standard delivery time is 3-5 business days. Express shipping options are also available.
Which payment methods do you accept?
We accept credit cards, PayPal, Klarna and bank transfers. We also offer 0% financing for up to 24 months.
Can I return my order?
Yes, you can return products within 30 days of receipt provided they are in their original condition and unused.
Do you offer a warranty?
Yes, our recliners come with a two-year warranty against manufacturing defects.
How can I contact customer service?
You can reach us by email at info@cozy-zet.com or by phone at +49 177 9742765.
Do you offer customized options?
Yes, we offer a variety of customization options, including fabric and color choices. We deliver these models to order. If you would like a different color here, please feel free to email us.
Are the recliners easy to assemble?
Yes, our recliners come with detailed instructions and are easy to assemble.
Where are your products manufactured?
Our products are manufactured in state-of-the-art facilities under strict quality controls.
Contact Us
Do you have any questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.